Vodafone Trade-in
No-hassle payment for your phone.
The price we offer is when you trade-in with Vodafone.
Secured
Quick and easy
Savings
With 3 easy steps
- Phone health check
Guarantee your trade-in price with a few simple checks.
- Free postage
Send your phone in by post.
- Happy pay day
Get paid what your phone is worth straight into your bank account.
FAQs
How does the phone trade-in process work?
Select your old phone’s brand and model and complete our simple online checks on your phone to receive a guaranteed price. You’ll then receive a free shipping label by email and a list of drop-off points.
What does price guaranteed mean?
Once you complete our simple online checks on your phone, Vodafone guarantees that the price we offer is the price you get paid.
We rely on your accuracy when assessing the cosmetic condition, as our online checks can’t do this. Therefore, on very rare occasions, your phone might differ from the description you provided. If this happens, you’ll receive an email with a revised price.
Don’t forget once you receive the guaranteed price it’ll be valid for 15 days, and a revised price is valid for 7 days.
When will I be paid?
Our partner Recommerce will check your phone matches the description you provided and will then process the payment which usually takes around 5 working days after your phone is received.
I’ve saved a quote before, where can I find it?
To check your saved quotes, click in the “My Trade in order(s)” button at the top of the landing page and login. To login you’ll need to have your Vodafone phone number. If you have more than one Vodafone phone number, make sure you use the same number you used to login before.
What are the sustainability benefits to trading in my old phone?
By trading in your old phone, you can give it a chance at a second life. It could be refurbished and resold - minimising waste and saving around 50kg of CO2e comparing to manufacturing a new phone.
What if something happens to my new phone, should I Trade In or keep my old phone just in case?
You can still Trade-in and get the value of your old phone whilst having peace of mind knowing that your new phone is fully covered if you opt in for Vodafone Care Insurance. Get more info about our insurance covers here.